Appointments

  • Appointments
  • Booking Appointments
  • Booking Notes

Transport of specimens to the lab limits the service times

Reception Opening Hours

Monday to Friday 0815 - 1200 hrs  & 1400 - 1800 hrs
Weekends and Bank Holidays CLOSED

Service Details

Appointment lInes are open from 0830 - 1800 hrs 
Dispensary 0845 - 1800 hrs  Tuesdays:  1430 - 1720 hrs
Phlebotomy (Blood Tests) 0840 to 1140 hrs
Transport of specimens to the lab limits the service times
Warfarin Clinic Tuesdays: 1430 - 1720 hrs
Thursdays: 0900 - 1120 hrs

Doctors start consulting at 0830 hrs and continue untll 1210 hrs.  They then do visits and administration (letters, referrals, results, repeat prescriptions) until the afternoon consultations from 1430 to 1800 hrs. Face to Face consultations are booked as needed.

10184056 s johnkwanBooking Appointments

Appointments can be requested using the internet or by telephone (lines open at 0800 hrs). All requests are initially for telephone appointments and you will be asked to give your telephone number and brief details of your illness (if you are happy to do so) to the receptionist. A doctor will call you back, usually within the hour (and often within a few minutes). You will then be able to discuss your problem directly with the doctor. The doctor will then be able to book you into the appropriate clinic or organise tests, if necessary, before seeing you. This helps speed your care.

We try to offer a mutually convenient appointment with the doctor or nurse of your choice.  As this is not always possible we hope you will accept the best alternative. If you cannot keep your appointment please let us know as soon as possible so that it can be offered to another patient.  If you have Internet access you can cancel on line (pre-registration necessary).

There are occasions when a doctor may be delayed by an emergency.  We will try to keep you informed of any delay to your face to face appointment and would appreciate your patience when this happens.

There will be times when your usual Doctor may be unavailable. If you cannot wait, you may be offered an appointment with another Doctor.

The doctors also use the telephone callback system for urgent care. If you require an urgent appointment or a visit from the Doctor, please state this to the receptionist and you will be asked to give your phone number and brief details of your illness (if you are happy to do so). Your requested doctor or the duty doctor will call you back as soon as they are able, discuss your symptoms and plan the most appropriate course of action. This will maybe telephone advice, an urgent same day appointment, calling an ambulance for direct admission to hospital or a home visit. For details of our practice services please click here

Photo © johnkwan

Appointment Booking Notes

  • OUT of HOURS ADVICE please contact NHS Direct on 111
  • EMERGENCIES out of surgery hours please ring NHS Direct on 111
  • If you feel that this emergency cannot wait please dial 999 for help.
  • ACCIDENTS SHOULD GO DIRECTLY TO THE CASUALTY DEPARTMENT AT PETERBOROUGH CITY HOSPITAL.
  • The Dispensary is open from 0845 to 1800 hrs on weekdays except Bank Holidays.

Surgery Location Map

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